Frequently Asked Questions
HOW DO I MAKE A BOOKING?
Please telephone, fax or e-mail to confirm availability. Once accepted, bookings will be held for seven days only. To make a firm booking, print off booking form and enclose your 25% deposit by cheque and return by post. Cheques payable to: Looe & Polperro Holidays.
WHEN IS THE BALANCE PAYABLE?
The balance is due six weeks prior to the start of your holiday, unless your arrival date falls before six weeks, in which case your full payment is required.
DO YOU SEND RECEIPTS?
Upon receipt of your deposit/full payment, a confirmation will be issued.
WHAT AWAITS ME AT THE PROPERTY?
You will be greeted with complimentary refreshments in many of our properties to get you started in the holiday mood.
WILL I HAVE TO BRING GROCERIES?
You will need to provide you own groceries, however Tesco on line deliver to the whole of the area and on request we can issue you with the postcode of your property to help you place your order, ensuring you have groceries delivered with ease to your home.
We also have an association with Food 4 Ltd:
 from Chef Nick Barclay: Why spend your holiday in the supermarket? Just click the logo to order online before you leave home to order quality Cornish produce - plus everything else you’ll need for your holiday - delivered direct to your holiday accommodation. Reduce food miles – support local producers – relax and enjoy your holiday! |
DO WE HAVE TO PAY FOR ELECTRICITY & GAS?
Electricity and gas are supplied unless otherwise stated in the property details.
ARE LINEN AND TOWELS PROVIDED?
Some properties will supply linen and towels, this will be shown on the property details on the website.
ARE CHILDREN WELCOME?
Looe & Polperro Holidays welcome children unless otherwise stated. Some properties will be considered more suitable than others. For individual properties, phone for details.
DO YOU PROVIDE BABY EQUIPMENT LIKE COTS, HIGHCHAIRS ETC?
Some properties do provide baby equipment, some do not. Please refer to individual property details or phone for more details.
ARE PETS ALLOWED?
Some of our property owners welcome pets, however some do not. For individual properties, please refer to our website or telephone for details.
IS CAR PARKING AVAILABLE?
Some of our properties have allocated spaces or parking adjoining the property. However, for those that do not, there is ample car parking spaces available in both Looe and Polperro, all within reach of the properties.
WHAT EQUIPMENT IS PROVIDED?
Most essentials are provided, including iron, ironing board etc. If you have any specific requirements please telephone for more details.
IS CLEANING PROVIDED?
The property will be cleaned fully for your arrival, please leave it in the clean and tidy state you found it in.
DO YOU CATER FOR SPECIAL OCCASIONS?
Yes we do. We cater for birthdays, anniversaries, honeymoons etc. We can provide cakes, flowers, Champagne and any special touches you require at an additional cost. Please telephone for more details. Cornish Cream Teas can be provided. |
